Real Work-at-Home Jobs: 12 Companies That Hire Customer Service Reps
Got great customer service skills? Well, turn it into a perfect work-at-home opportunity. Many top-brand companies are looking for work-at-home customer service reps to take inbound calls. You could be next!
Real Work-at-Home Jobs: But who are these companies?
Whether 1-800 Flowers or Walgreens—these top brand companies need home-based workers to work as customer service reps. These well-known brands outsource their customer service calls to companies that hire U.S.-based agents. Why not you?
Real Work-at-Home Jobs: What are the qualifications?
Got a great telephone voice? Well, that will get you started, but you’ll need much more, especially strong customer service skills. You’ll also need high-speed Internet access, a computer, a landline, and a quiet place to work—all of which you pay for on your own, as, most of the time, there is no reimbursement for these expenses. However, some companies, like Amazon, due provide the telephone. I worked for Amazon as a WFH agent during the holidays in 2014, so I have first-hand knowledge. Amazon also provides two weeks’ paid training.
Real Work-at-Home Jobs: How much does it pay?
Hourly rates range from an average of $8 and $15 an hour, depending on your experience, call volume and accounts. You must be able to work a minimum of 15 to 20 hours per week; however, some are able to work full-time. Some can even work overtime. Again, that depends on the company. With flexible scheduling, you’re able to work around your life, not the other way around. Plus, you can pick an account fits your background and interests.
So, where can you find real work-at-home customer service jobs? Here is a list of companies that hire home-based workers:
- www.apple.com – At-Home Advisor
If you love exploring the ways technology helps you do all your favorite things, you’ll probably be great at sharing your knowledge with others. That’s what you’ll do every day as an Apple At Home Advisor. And with each customer conversation you have, it becomes clear: You’re not just supporting technology. You’re supporting people.
- www.liveops.com – Virtual Call Center Agent
Liveops connects you to work in customer service as an at-home virtual call center agent. You’ll find tons of different service opportunities that you can do right from your home, with schedules that work for your life.
Our agent workforce is made up of highly qualified independent contractors. We partner with clients from different industries, providing them with educated and experienced professionals, as well as a talented project management team. Agents like working for us, as evidenced by our #1 rating on Glassdoor.
Deliver call center services from home using the Arise Platform. It’s easier than you think!
Every great career has a beginning. Many people just like you have discovered amazing careers with Convergys. Search for opportunities around the world and explore the different career paths Convergys has to offer.
If you are a PRO who is “virtually established” to offer services, we may be a match made in the clouds. ACD Direct is virtually the best in its industry!
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We also create exceptional experiences for our employees.
We invite you to join our journey, and take your career places along the way!
SYKES Home offers exciting careers helping others through customer service. Join the team of 6,000 agents across North America who accept inbound calls routed virtually to their homes, supported by our team of leaders dedicated to helping you succeed and grow in a fulfilling career. It’s a great opportunity to those seeking flexibility – such as single parents, students, those looking for a second career or members of military families. Work at home means no commutes, working in comfy clothes, freedom to relocate without giving up your job – all while doing meaningful work.
Sometimes, Amazon has virtual (or “work-from-home”) positions available to qualified individuals who live in some areas. So if you aren’t near a physical Amazon location, or just want to see if there are virtual opportunities in your area, you’re in the right place. Virtual opportunities are not available in all areas–specific questions about virtual positions can be discussed during the interview process with your recruiter.
- Alorica (formerly West At-Home)
When you’re an at-home agent, the flexibility is there for your schedule and life priorities, but the expectation of professionalism, loyalty and drive to take care of employees remains. Alorica at Home is different from other work-at-home opportunities in that it is run as a business, employees are treated as professionals and support is available—the only difference between Alorica at Home and other successful businesses is that over half of its employees work from home.
At Sutherland, we help strengthen our client’s brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before.
At Vivint, our customers are our top priority. That’s why we’re dedicated to having an all-star service team. Vivint’s Customer Service department plays an integral role in making the customer experience not just good but exceptional. Because our customers depend on us, it’s important for them to know that we’re here 24x7x365 to help their families no matter what. Be part of a team that cares as we deliver truly award-winning customer service.
- www.apple.com – At-Home Advisor
Want other work-at-home ideas? Here’s are four books that you might find useful: